At https://official-translation-services-uk.rapidvoice.net (the Company or we), your privacy and data protection are of utmost importance. Our Privacy Policy explains how we handle personal data in a manner compliant with various international privacy standards, including but not limited to Canada’s PIPEDA, Quebec Law 25, the EU’s GDPR, Brazil’s LGPD, California’s CCPA/CPRA, Colorado’s CPA, Utah’s UCPA, Connecticut’s CTDPA, Virginia’s VCDPA, South Africa’s POPIA, and others.
This policy is applicable to all interactions with our website, applications, services, and products. Please note that this Privacy Policy does not apply to external platforms, applications, products, or services that you may access through links on our platform, each with their own privacy policies.
Our processing activities cover your engagement with us in various ways: as an end-user of our applications and services, when visiting our websites that fall under this Privacy Statement, upon receiving communications from us (such as newsletters, emails, calls, or texts/SMS), and during any interactions you have with us.
We collect personal data to facilitate our services effectively. This includes but is not limited to:
- Account Information to manage user accounts
- Payment Information for transaction processing
- Financial Information relevant to billing and invoicing
- Purchase Information detailing the products or services you acquire
- Mobile Device Identifiers for service personalization
- Location Data where necessary for service provision
- Feedback to improve our offerings
- Social Media Information for community engagement and marketing purposes
- Product Information to enhance user experience and product development
We gather this information through various means, including direct user input, interactions with our services, and automated technologies like cookies. We also receive data from third parties, subject to their own privacy practices.
Our website uses cookies to enhance user experience and for analytics purposes. These cookies are categorized into Strictly Necessary, Preference, and Analytics, and users can manage their preferences via our Cookie Manager tool.
We maintain data retention policies that comply with legal requirements and the original purpose of data collection. Once we no longer need to retain your personal data, it is either deleted or anonymized in a secure manner.
To safeguard your personal data, we implement organizational measures and security protocols, including encryption and collaboration with reputable third-party processors who are also obligated to uphold high standards of data protection.
We recognize the importance of protecting children’s privacy. Our services are not intended for, or directed to, individuals under 18 years of age, and we do not intentionally collect personal data from children under this age without parental consent or as required by law.
As a data subject, you have rights conferred by your jurisdiction’s privacy laws. These rights may include accessing, rectifying, erasing your data, restricting processing, requesting data portability, objecting to certain types of processing, and the right to non-discrimination, as well as the option to withdraw consent at any time, where applicable. Please reach out to our privacy team to exercise these rights.
We reserve the right to update this Privacy Policy from time to time. Any changes will be communicated through an announcement on our website.
For inquiries or to contact our privacy team regarding your personal data, unsubscribe requests, or any other data-related matters, please reach out to us at contact@official-translation-services-uk.rapidvoice.net or via written correspondence to the address provided on our website.